Course Policies

Students who are disruptive or exhibit inappropriate behaviour will be removed from class and NO REFUND OR CREDIT WILL BE ISSUED.

We understand that in many situations, students may need to be in contact with their offices on an occasional basis. Please be courteous to the other students and the class instructor and make these calls ONLY during a break or at lunch. During class all students are required to mute or turn off pagers/cell phones and refrain from using text messaging. All courses have maximum registration limitations based on regulatory requirements. All registrations are taken based on a first registered, first served basis and then based on pre-payment of registration fees.

Cancellation Policy

Once an individual has registered and paid for a course, a spot is reserved for that individual. Class sizes are limited so we therefore employ a cancellation policy regarding refund or transfer of course fees.

Once you have received confirmation of your reservation for the training course you will be liable for the whole fee unless we receive 48 hours notification of cancellation. For bookings cancelled more than 48 hours before a course is due to start, course fees paid will be transferred to another course at no cost.

Refunds will not be issued for bookings cancelled once registration has been confirmed, except in exceptional circumstances and then only at the discretion of the Training Manager. We will transfer the course fee to another course, less a transfer / cancellation fee of $30.00. Refunds will not be issued for non-attendance (no-show) to the course.

Cancelled or Postponed Events

Occasionally, courses are cancelled or postponed due to unforeseen circumstances such as weather conditions or situations affecting the instructor or attendance. Notification of any changes is made via email at least 24 hours prior to the scheduled start of the course. When this occurs, Highlands Wilderness Training Institute, will make every effort to ensure you receive a prompt refund.

Highlands Wilderness Training Institute assumes no liability for cancellation of courses for any reason. Any ancillary costs related to the student taking a class (including but not limited to: airfare, travel, hotel, per-diem, mileage, lost employee wages or salary) are the responsibility of the student and/or the employer. If a class is cancelled, Highlands Wilderness Training Institute’s liability is limited to the amount of the registration fee ONLY. It is suggested that, prior to making any travel reservations, you contact our Registrar at (705)-344-0342 to confirm if a class has sufficient enrolment. If a course is cancelled, please contact us for information on receiving a refund.

Our Privacy Policy

Your personal information will not be shared at any other time with any other party but may be used to contact you once your certification expires, or to inform you about other courses we offer that may be of interest to you.

Participant Responsibilities

Course participants are responsible for their own well-being. This includes good health and strong physical condition. Participants joining a HWTI course may be required to obtain a physician's release prior to departure if necessary. This is a case by case basis. Participants are prohibited from using illegal drugs and alcohol while on HWTI courses. Participants give their consent for HWTI to use their photographs.

Course of Conduct

The HWTI expects that all participants come prepared to put forth their best effort. HWTI's course requires participants to follow instructions, try new activities and work as part of a team. Our courses are sometimes physically, mentally and emotionally challenging and require a strong commitment from the participant. A participant will be removed from a course by a staff member it they exhibit behaviour deemed inappropriate to our program and policy. The use of non-prescription drugs and alcohol is against HWTI policy and will result in expulsion without refund.

Parent Approval

PLEASE NOTE: Students must be at least 16 years of age and able to participate in all activities. Prices quoted are for training sessions at HWTI and generally include instructional materials and certification and testing fees. If student is less than 18 years of age, he/she will need a parent’s signed approval to take this course..

If you have any questions about these terms and conditions, please call (705)-344-0342 prior to registering for your course